Default E&S Blog https://blog.eandssolutions.com/blog Office Products & Business Equipment Resellers and their future prospects in the Digital Workplace en-us Tue, 24 May 2022 02:39:10 GMT 2022-05-24T02:39:10Z en-us Business won't be the same but what will the new normal look like? https://blog.eandssolutions.com/blog/business-wont-be-the-same-but-what-will-the-new-normal-look-like <p style="font-size: 15px; line-height: 1.75;">The COVID-19 virus is responsible for a stunning shut down of our work and leisure activities. As news of the virus started to filter out of China in December of 2019, few could have anticipated the lock-down conditions imposed there would have been even a remote possibility for us to now contend with here in the United States, and almost every other nation around the world.</p> <p style="font-size: 15px; line-height: 1.75;">The COVID-19 virus is responsible for a stunning shut down of our work and leisure activities. As news of the virus started to filter out of China in December of 2019, few could have anticipated the lock-down conditions imposed there would have been even a remote possibility for us to now contend with here in the United States, and almost every other nation around the world.</p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fbusiness-wont-be-the-same-but-what-will-the-new-normal-look-like&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Small Business Fri, 10 Apr 2020 12:11:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/business-wont-be-the-same-but-what-will-the-new-normal-look-like 2020-04-10T12:11:00Z The Pull Economy and the Tsunami of a Channel Convergence Event https://blog.eandssolutions.com/blog/the-pull-economy-and-the-tsunami-looming-over-a-channel-convergence-event <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">In a mature industry, there are usually dozens of established players, each of whom has its turf to protect and considerations to meet. However, even the largest of these players cannot prevent the changes sweeping through legacy business practices&nbsp;caused by the conversion from an analog to a digital environment. </span></p> <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">In a mature industry, there are usually dozens of established players, each of whom has its turf to protect and considerations to meet. However, even the largest of these players cannot prevent the changes sweeping through legacy business practices&nbsp;caused by the conversion from an analog to a digital environment. </span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fthe-pull-economy-and-the-tsunami-looming-over-a-channel-convergence-event&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Channel Convergence Tue, 27 Aug 2019 13:02:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/the-pull-economy-and-the-tsunami-looming-over-a-channel-convergence-event 2019-08-27T13:02:00Z Why the sales role must adapt to the increasingly well-informed customer https://blog.eandssolutions.com/blog/why-the-sales-role-must-adapt-to-the-increasingly-well-informed-customer <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">Historically, goods and services have been pushed into the stream of commerce, with the consumer having little say in the format of the configuration of the product or service it's interested in. In a series of potentially self-serving configurations controlled by the vendor, the consumer has always had to choose the one that appears to be the closest to matching its needs.</span></p> <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">Historically, goods and services have been pushed into the stream of commerce, with the consumer having little say in the format of the configuration of the product or service it's interested in. In a series of potentially self-serving configurations controlled by the vendor, the consumer has always had to choose the one that appears to be the closest to matching its needs.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fwhy-the-sales-role-must-adapt-to-the-increasingly-well-informed-customer&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Channel Convergence Tue, 23 Jul 2019 12:41:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/why-the-sales-role-must-adapt-to-the-increasingly-well-informed-customer 2019-07-23T12:41:00Z A Self-Financing Technology Solution for Independent Resellers https://blog.eandssolutions.com/blog/the-technology-solution <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 15px;">Diligent readers may have spotted a third data series in the business outlook chart presented toward the conclusion of the preceding&nbsp;<a href="https://blog.eandssolutions.com/blog/digital-business-transformation-requirements-for-independent-resellers">business transformation article</a>&nbsp;that showed projected web traffic over a four-year transformation period. We didn't call out the traffic projection at that&nbsp;time but, it's important for resellers to understand, this is the metric that underlies the digital transformation. Without traffic, the strategy fails, period.</span></p> <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 15px;">Diligent readers may have spotted a third data series in the business outlook chart presented toward the conclusion of the preceding&nbsp;<a href="https://blog.eandssolutions.com/blog/digital-business-transformation-requirements-for-independent-resellers">business transformation article</a>&nbsp;that showed projected web traffic over a four-year transformation period. We didn't call out the traffic projection at that&nbsp;time but, it's important for resellers to understand, this is the metric that underlies the digital transformation. Without traffic, the strategy fails, period.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fthe-technology-solution&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Inbound Marketing Information Technology Wed, 29 May 2019 12:51:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/the-technology-solution 2019-05-29T12:51:00Z Digital Business Transformation Requirements for Independent Resellers https://blog.eandssolutions.com/blog/digital-business-transformation-requirements-for-independent-resellers <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 14px;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/BANNER-DIGITAL-MARKETING.jpg?width=850&amp;name=BANNER-DIGITAL-MARKETING.jpg" alt="BANNER-DIGITAL-MARKETING.jpg" width="850" title="BANNER-DIGITAL-MARKETING.jpg" style="width: 850px; margin: 0px auto 20px; display: block;"><span style="font-size: 15px;">We've&nbsp;argued there's a&nbsp;</span></span><span style="font-family: verdana, geneva; font-size: 15px;"><span style="color: #444444;">$20 billion growth opportunity associated with replacement ink and toner cartridges, a $25 billion category that underpins the entire $150 billion plus office industry.&nbsp;However, it's an opportunity that remains difficult to exploit&nbsp;while certain, complex, technology barriers remain in place that currently prevent alternatives from being seamlessly added to a resellers value proposition.</span></span></p> <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 14px;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/BANNER-DIGITAL-MARKETING.jpg?width=850&amp;name=BANNER-DIGITAL-MARKETING.jpg" alt="BANNER-DIGITAL-MARKETING.jpg" width="850" title="BANNER-DIGITAL-MARKETING.jpg" style="width: 850px; margin: 0px auto 20px; display: block;"><span style="font-size: 15px;">We've&nbsp;argued there's a&nbsp;</span></span><span style="font-family: verdana, geneva; font-size: 15px;"><span style="color: #444444;">$20 billion growth opportunity associated with replacement ink and toner cartridges, a $25 billion category that underpins the entire $150 billion plus office industry.&nbsp;However, it's an opportunity that remains difficult to exploit&nbsp;while certain, complex, technology barriers remain in place that currently prevent alternatives from being seamlessly added to a resellers value proposition.</span></span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fdigital-business-transformation-requirements-for-independent-resellers&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Inbound Marketing Web Traffic Tue, 23 Apr 2019 12:38:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/digital-business-transformation-requirements-for-independent-resellers 2019-04-23T12:38:00Z ITC '1106 Fallout and How it May Shape the Future of Distribution https://blog.eandssolutions.com/blog/the-fallout-from-itc-1106-and-how-its-likely-to-shape-the-future <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">With much fanfare, 49 companies were named as respondents in what, shortly after its filing in February 2018, became known as the International Trade Commission '1106 investigation into patent infringement on the dongle gear structure used in certain laser printer cartridges. The Respondents listed in the complaint included manufacturers, importers, distributors, and even one independent dealer.</span></p> <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">With much fanfare, 49 companies were named as respondents in what, shortly after its filing in February 2018, became known as the International Trade Commission '1106 investigation into patent infringement on the dongle gear structure used in certain laser printer cartridges. The Respondents listed in the complaint included manufacturers, importers, distributors, and even one independent dealer.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fthe-fallout-from-itc-1106-and-how-its-likely-to-shape-the-future&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Industry News Intellectual Property Tue, 02 Apr 2019 12:33:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/the-fallout-from-itc-1106-and-how-its-likely-to-shape-the-future 2019-04-02T12:33:00Z The Science You Need to Know for Developing Website Visits https://blog.eandssolutions.com/blog/the-science-you-need-to-know-for-developing-website-visits <p style="line-height: 1.75;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/web-traffic_main_image_-_Part_3.jpg?width=1024&amp;name=web-traffic_main_image_-_Part_3.jpg" alt="Image of street traffic to depict traffic needed for a successful website" width="1024" title="web-traffic_main_image_-_Part_3.jpg" style="margin: 0px 0px 20px; width: 1024px;">We<span style="font-family: verdana, geneva; font-size: 15px;">&nbsp;have focused on publishing material to build a strong foundation for our argument that the website plays a critical role&nbsp;as&nbsp;the platform for content designed to cater to the interests of researching buyers. In the context of the 70%+ of buyers' that now independently research for information before&nbsp;considering&nbsp;talking directly to a salesperson, the resellers website and its content strategy have become vital components in the fight for survival.</span></p> <span style="font-family: verdana, geneva; font-size: 15px;"></span> <p style="line-height: 1.75;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/web-traffic_main_image_-_Part_3.jpg?width=1024&amp;name=web-traffic_main_image_-_Part_3.jpg" alt="Image of street traffic to depict traffic needed for a successful website" width="1024" title="web-traffic_main_image_-_Part_3.jpg" style="margin: 0px 0px 20px; width: 1024px;">We<span style="font-family: verdana, geneva; font-size: 15px;">&nbsp;have focused on publishing material to build a strong foundation for our argument that the website plays a critical role&nbsp;as&nbsp;the platform for content designed to cater to the interests of researching buyers. In the context of the 70%+ of buyers' that now independently research for information before&nbsp;considering&nbsp;talking directly to a salesperson, the resellers website and its content strategy have become vital components in the fight for survival.</span></p> <span style="font-family: verdana, geneva; font-size: 15px;"></span> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fthe-science-you-need-to-know-for-developing-website-visits&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Inbound Marketing Web Traffic Thu, 21 Mar 2019 12:39:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/the-science-you-need-to-know-for-developing-website-visits 2019-03-21T12:39:00Z The Markman Order and an Emerging Expectation for Non-Infringement https://blog.eandssolutions.com/blog/the-markman-order-and-a-strong-expectation-for-non-infringement <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">On Thursday February 28, 2019, the latest development in the ongoing legal battle between Canon and&nbsp;certain aftermarket manufacturers and distributors of alternative toner cartridges, involved in the '1106 ITC investigation took place. ALJ Dee Lord issued a <a href="https://blog.eandssolutions.com/hubfs/Canon%20Litigation/Markman%20Order%20030119.pdf">Markman order and order addressing motions for Summary Determination</a> and pre-Hearing Briefs.</span></p> <span style="font-family: verdana, geneva;"></span> <p style="font-size: 15px; line-height: 1.75;"><span style="font-family: verdana, geneva;">On Thursday February 28, 2019, the latest development in the ongoing legal battle between Canon and&nbsp;certain aftermarket manufacturers and distributors of alternative toner cartridges, involved in the '1106 ITC investigation took place. ALJ Dee Lord issued a <a href="https://blog.eandssolutions.com/hubfs/Canon%20Litigation/Markman%20Order%20030119.pdf">Markman order and order addressing motions for Summary Determination</a> and pre-Hearing Briefs.</span></p> <span style="font-family: verdana, geneva;"></span> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fthe-markman-order-and-a-strong-expectation-for-non-infringement&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Industry News Intellectual Property Wed, 06 Mar 2019 13:38:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/the-markman-order-and-a-strong-expectation-for-non-infringement 2019-03-06T13:38:00Z Content marketing strategies and the resellers business survival https://blog.eandssolutions.com/blog/content-marketing-strategies-and-the-resellers-business-survival <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 14px;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/Part_2_main_image.jpg?width=600&amp;name=Part_2_main_image.jpg" alt="Content marketing and its role in the survival of independent resellers" width="600" title="Part_2_main_image.jpg" style="width: 600px; margin: 0px auto 15px; display: block;"></span><span style="font-family: verdana, geneva; font-size: 15px;">It's logical - if a business has a poor-quality website that lacks features&nbsp;necessary to turn a visit into a value-add experience, then there's not much point trying to develop traffic to that site. It's also logical that, if an investment <em>has</em> been made&nbsp;in a world-class website then, unless there's a parallel strategy to develop traffic, the investment&nbsp;will be wasted.</span></p> <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 14px;"><img src="https://blog.eandssolutions.com/hs-fs/hubfs/EandS_Solutions/Blog_Images/Part_2_main_image.jpg?width=600&amp;name=Part_2_main_image.jpg" alt="Content marketing and its role in the survival of independent resellers" width="600" title="Part_2_main_image.jpg" style="width: 600px; margin: 0px auto 15px; display: block;"></span><span style="font-family: verdana, geneva; font-size: 15px;">It's logical - if a business has a poor-quality website that lacks features&nbsp;necessary to turn a visit into a value-add experience, then there's not much point trying to develop traffic to that site. It's also logical that, if an investment <em>has</em> been made&nbsp;in a world-class website then, unless there's a parallel strategy to develop traffic, the investment&nbsp;will be wasted.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fcontent-marketing-strategies-and-the-resellers-business-survival&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Web Traffic Wed, 27 Feb 2019 13:36:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/content-marketing-strategies-and-the-resellers-business-survival 2019-02-27T13:36:00Z A website is one thing, but how to get web traffic to it is another! https://blog.eandssolutions.com/blog/a-website-is-one-thing-but-how-to-get-web-traffic-to-it-is-another <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 15px;">Access to the internet started to become widely available in the mid-1990s. Now, almost 25 years later, the scope of what can be&nbsp;accomplished online&nbsp;bears little resemblance to those early days as the underlying technology continues to advance at a rapid pace. There are more than&nbsp;1.3 billion websites and it has become difficult to imagine any business operating without one.</span></p> <p style="line-height: 1.75;"><span style="font-family: verdana, geneva; font-size: 15px;">Access to the internet started to become widely available in the mid-1990s. Now, almost 25 years later, the scope of what can be&nbsp;accomplished online&nbsp;bears little resemblance to those early days as the underlying technology continues to advance at a rapid pace. There are more than&nbsp;1.3 billion websites and it has become difficult to imagine any business operating without one.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=885654&amp;k=14&amp;r=https%3A%2F%2Fblog.eandssolutions.com%2Fblog%2Fa-website-is-one-thing-but-how-to-get-web-traffic-to-it-is-another&amp;bu=https%253A%252F%252Fblog.eandssolutions.com%252Fblog&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Business Transformation Information Technology Wed, 06 Feb 2019 13:43:00 GMT IanElliott@EandSsolutions.com (Ian M. Elliott) https://blog.eandssolutions.com/blog/a-website-is-one-thing-but-how-to-get-web-traffic-to-it-is-another 2019-02-06T13:43:00Z