Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
The digital business transformation
1. The Digital Business Transformation
Future Success for Office Products Resellers is about a lot more than Procurement!
2. What is an Analog Reseller?
Website with less than
1,000 visits per month
/ 12,000 per year
Outdated, non-
responsive site, lacking
educational content
Offline or non-existent
email marketing, with
stagnant / decaying
contact database
Ineffective social
audience development
and engagement
strategies
Ineffective social media
sites, lacking content
and traffic generation
strategy
No blog, inbound
conversion strategies,
or automation
No integrated B2B or
B2C E-commerce
capability
3. What is the outlook for an Analog Reseller?
30%+ loss of base revenue over
a 4-year period
• Combination of market shrink, price
compression, and customer churn
1
60% decay of email contact
database over a 4-year period
• 20%+ natural decay per year through
opt-out’s, address changes, etc.
2
4. What is a
Digital
Reseller?
• More than 1,000 site visits per month with
strong upward trend
• Modern, content-rich, responsive (mobile
friendly) website
• Integrated email marketing strategy consistently
mailing segmented contact database twice per
week with targeted content
• Has deployed strategies for building and
engaging with a relevant social media audience
• Consistent, high-quality blog with engaged
audience, calls-to-action, content offers and
visit-to-lead conversion strategies
• Fully integrated e-commerce capabilities
suitable for B2B and B2C
5. What is the
outlook for a
Digital
Reseller?
• Path toward 40 - 100,000 visits per year within 3-4
year period, leveraging email marketing, social
media (organic & paid), direct and organic traffic
• Converting up to 5% of those visits to leads and
converting minimum of 6% of those leads to
customers
• At least half the churn-rate of an Analog Reseller
• Improved value proposition
• Embracing IoT strategies
• Capturing market share and expanding footprint in
its local market
• Growing topline 10%+ per year
• Increasing profitability using strategic OEM to
Aftermarket conversion strategies
6. What are the foundations for an Analog to
Digital Conversion?
A content-rich,
responsive, educational
site with integrated e-
commerce suitable for
B2B and B2C
transactions
01
Consistently branded
social media accounts –
LinkedIn, Facebook,
Twitter and Google+
02
A digital marketing
platform with
integrated CRM
03
Content offers
appropriate for visitor
conversion strategies
and targeted at the
different buyer stages
04
7. Why Must a
Digital
Transformation
be Attempted?
• 75% of buyers are researching online before
ever contacting a company
• The Buyer is now in control of the “sales”
process
• Content relevant to the buyer’s research must
be prepared and delivered at the right time and
right place
• Email and social media marketing must be
leveraged to accomplish this goal
• Buyer loyalty is evaporating as alternative
options are discovered online
• Unless a business positions itself to become one
of those options it will eventually fail
8. How does a
SME stand a
chance against
Amazon and
other “Big-
Box”
Competitors?
• SME’s have an inherent advantage – real
relationships in local markets are a positive
differentiator
• Assuming all other factors are equal, buyers are
inclined to choose a local business over a
corporate giant
9. What does a Digital Transformation look like?
Enter 10 of your key data points into our interactive calculatorEnter
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10. Case Studies – Digital Marketing
• Who is HubSpot?
• Global Leader in Digital Marketing
• Pioneer in the development of inbound marketing tactics
• Web traffic development
• Social Media audience development & engagement
• Visit to Lead Conversion
• Lead Nurturing using automation
• Digital Marketing – HubSpot Case Studies
• Interact with our Business Development Calculators!