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The Great Office Supplies Caper

The Foundation for a Digital Transformation - the Digital Comp Plan!

by Ian M. Elliott | 10/18/17 7:42 AM

We've been blogging content targeted at Office Products and Business Equipment Resellers for more than two years. Besides providing educational content relating to the industry, we have been focused on the path to digital business...

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Topics: Business Transformation, CRM

Office Products, Reducing Churn & Increasing Customer Acquisition

by Ian M. Elliott | 8/25/16 8:00 AM

We're all constantly striving for sales growth, right? After all, if we sell more we make more, don't we? Well, sales growth has to be based on profitable sales before we make more - but, that's another topic.

Here, I'm going to write about...

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Topics: CRM, Web Traffic, Business Planning, Business Transformation

The Silent Killers - Office Products, Market Shrink & Customer Churn

by Ian M. Elliott | 8/23/16 8:00 AM

Most business owners and operators intuitively understand it costs much more to win business from a new customer than it does from an existing customer. Most everyone in business also knows that it's an expensive and involved process to win new...

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Topics: Small Business, Business Transformation, CRM

​​CRM Systems For Small Business

by Ian M. Elliott | 5/25/16 8:06 AM

The Value of Contact Management Software

The use of software has become part of our daily lives, both for business and for all other day-to-day routine activities. For a business, it's difficult to imagine an owner attempting to run without, for...

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Topics: Business Transformation, Information Technology, CRM

Small Business Marketing & Sales Channel Development

by Ian M. Elliott | 3/29/16 9:32 AM

In many instances big business no longer serves the best interests of its customers. However, real advantages built up over the years through leveraging historical value propositions, lower costs and higher efficiency, gave big business time to...

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Topics: Business Transformation, Inbound Marketing, Information Technology, CRM

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The Office Products Trilogy

Free e-Books

Authored by a 35-year executive veteran of the Office Products and Supplies industry and containing unique perspectives on the industry, the modern digital world, and roadmaps for independent office products resellers to set off down the path toward digital transformations.

Book 1 - The Path to a Business Transformation

Free e-Book #1 Click Here for Access

Book 2 - The $20 Billion Growth Opportunity

Free e-Book #2 Click Here for Access

Book 3 - How the Industry has Failed the Resellers

Free e-Book #3 Click Here for Access

Calculating Returns

For your Digital Strategy

The world has transformed from analog to digital. Digital equals data and most business operators don't like messing with data!

Check out our suite of Business Calculators!

  • Break the problem down into manageable segments.

  • Interactive - experiment and watch the results.

  • Develop a better understanding of how to translate effort into results.

Essential business tools to help you manage your digital transformation!

Calculators Click Here

Business Projection Model

Built to demonstrate a path for the growth and profit potential that can be achieved in either the office products or equipment channel when leveraging an integrated business platform designed for the 21st-century digital environment!

Access our FREE proprietary business projection model.

Financial Plan Modeling Platform Start Here

IT Scorecard

Download our proprietary Information Technology worksheet. Select answers from pre-populated drop-downs and develop your own task list and priorities for implementing a fully integrated software platform.

Once an integrated technology platform is established, then start to have some fun transforming your business, as you leverage technology alongside your personality in your market.

Download Free IT Scorecard