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The Great Office Supplies Caper

Ian M. Elliott

With over 30 years of executive level experience within the printing, imaging and aftermarket industries, Mr. Elliott’s portfolio covers start-up’s, sales, distribution, reverse logistics & asset recovery, business development, executive consulting and management services. With a 15-year executive tenure at Nukote International, followed by 5 years as CEO at CertiCell and more recently 4 years as President & CEO at Print-Rite N.A., Mr. Elliott is well versed in aftermarket distribution strategies, supply chains and the effective use of information technology in business.
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Recent Posts

Will the Fuji Xerox acquisition of Xerox make a difference?

by Ian M. Elliott | 2/13/18 7:49 AM

If there was one thing we all had a pretty good idea that something was imminent on, it was the likelihood of a major change at Xerox. The pressure from activist investors Carl Icahn and Darwin Deason (who, between them hold more than 15% of the...

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Topics: Business Transformation, Industry News

2017 Financial Performance, Global Office Products & Equipment Players

by Ian M. Elliott | 1/4/18 7:48 AM

We're tracking the financial performance of 26 of the major players in the imaging supplies and business equipment industry. Between them they have global sales of $420 Billion, $30 billion of EBITDA, and $100 billion of debt capacity. Of course,...

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Topics: Business Transformation, Industry News

Why Did Office Depot Buy CompuCom & Why Should Resellers Take Note?

by Ian M. Elliott | 12/15/17 7:58 AM

Our financial projections model for the office products and equipment industry is built on a number of assumptions designed to account for the overall market decline, the impact of a change in mix between monochrome and color printing, the impact...

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Topics: Business Transformation, Industry News

The Foundation for a Digital Transformation - the Digital Comp Plan!

by Ian M. Elliott | 10/18/17 7:42 AM

We've been blogging content targeted at Office Products and Business Equipment Resellers for more than two years. Besides providing educational content relating to the industry, we have been focused on the path to digital business...

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Topics: Business Transformation, CRM

Why Must Independent OP & OE Resellers Approach Ecommerce Differently?

by Ian M. Elliott | 10/11/17 7:28 AM

Over the last decade or so, there are only a handful of office products (and virtually no business equipment) resellers who have developed successful e-commerce revenue streams. Despite the decline in North American reseller numbers during this...

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Topics: Business Transformation, E-commerce, Web Traffic

Office Products & Equipment Resellers and Customer Lifetime Values

by Ian M. Elliott | 10/3/17 7:56 AM

As the market for office products and business equipment starts to slowly contract, there has never been a more opportune time for independent resellers to understand the importance of customer lifetime value (LTV) and the cost of new customer...

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Topics: Business Transformation, Business Planning

Where's the Soft Underbelly in the Office Products & Equipment Industry?

by Ian M. Elliott | 9/11/17 7:58 AM

In our previous article, while exploring the weak points of the office products and equipment industry, we focused on the independent resellers and the competitive forces currently squeezing the life out of them. We introduced the concept of the...

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Topics: Business Transformation, Inbound Marketing, Information Technology, Industry News

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The Office Products Trilogy

Free e-Books

Authored by a 35-year executive veteran of the Office Products and Supplies industry and containing unique perspectives on the industry, the modern digital world, and roadmaps for independent office products resellers to set off down the path toward digital transformations.

Book 1 - The Path to a Business Transformation

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Book 2 - The $20 Billion Growth Opportunity

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Book 3 - How the Industry has Failed the Resellers

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