Access to the internet started to become widely available in the mid-1990s. Now, almost 25 years later, the scope of what can be accomplished online bears little resemblance to those early days as the underlying technology continues to advance at a...
A website is one thing, but how to get web traffic to it is another!
Barriers Blocking the Independents Alternative Value Proposition
We have built a case that there is little opportunity for independent resellers to grow in a shrinking market without improving their value proposition. However, growing in a shrinking market means increasing market share, an objective which is...
The Independent Resellers and Their Customer Value Proposition
Our interest is the office products industry, with an emphasis on office supplies such as the ink and toner cartridges which, because of the high profits earned on the sale of replacement cartridges, underpin the entire $150-200 billion office...
Topics: Business Transformation
Benefits of Technology and the Independent Reseller
Many independent resellers are finding themselves in a situation where, not only have they fallen behind the technology curve, they may have also relinquished significant elements of control over their business to third-party providers, some of whom...
How important is the inkjet & laser status-quo for your business?
A value proposition consists of a combination of price, quality, and service, with consumers tending to gravitate toward what they perceive as the best proposition. The speed at which the gravitation takes place is dependent on increases in the...
Topics: Business Transformation, Industry News, Intellectual Property
Office Depot CompuCom Results & Pointers for Independent Resellers
On May 9, 2018, Office Depot released its first quarter 2018 earnings, its first full quarter results since completing the acquisition of CompuCom in November 2017. We've published numerous articles about the $25 billion plus of annual U.S. sales...
Topics: Business Transformation, Industry News
Would a Fuji Xerox merger with Xerox make a difference?
If there was one thing we all had a pretty good idea that something was imminent on, it was the likelihood of a major change at Xerox. The pressure from activist investors Carl Icahn and Darwin Deason (who, between them hold more than 15% of the...
Topics: Business Transformation, Industry News